FAQs

No, never. Stock levels in our shop are accurate and updated several times a day.

No, due to the nature of perishable goods this is not possible.

Yes, the DPD app allows you to manage your delivery and update delivery instructions. You can download it from the App Store for iPhone and iPad or from the Google Play Store for Android devices.

Yes, you can track your order throughout its journey. DPD will send you an SMS and/or email with tracking instructions once your order has been shipped.

Yes, our minimum order value is £80. A £3 Morning Delivery with DPD charge applies to all orders.

At Swaledale Butchers, we set high standards across product, packaging and delivery. As we send fresh, chilled meat nationwide, each order carries significant packing and courier costs. Setting a minimum order value helps us make best use of our insulated packaging, optimise box space, reduce waste where possible and maintain the standard of service our customers expect.

It also supports the sustainable growth of the business and our continued commitment to the dedicated farming community we work with.

Yes of course, please email hello@swaledale.co.uk referencing your order number no less than 4-working days before your chosen delivery date.

No. Because they are purchased separately, E-Gift Cards do not contribute toward the minimum order value or shipping calculations for your meat orders.

If an order is placed for a postcode we don't deliver to, our system will automatically cancel and refund the order. You will receive a cancellation email confirming this.

If you realise you've entered an incorrect address when placing your order, please email hello@swaledale.co.uk as soon as possible. If the order hasn't been dispatched, we'll do our best to update the address. However, if the order has already been shipped, we are unable to change the delivery address. In this case, we cannot be held liable for any lost or undelivered goods. Please ensure all details are correct before completing your order to avoid any issues.

If you input an incorrect email address or mobile number when placing an order, you will not receive order confirmation, delivery updates, or notifications from our courier. It’s important to double-check your details before completing your purchase. If you realise the error after placing the order, please email hello@swaledale.co.uk as soon as possible to correct it. However, we cannot be held responsible for any missed communications due to incorrect contact information.

We don’t offer introductory voucher codes or first-time purchase discounts.

At Swaledale, we price our meat fairly all year round rather than building in artificial margins to fund ongoing promotions. Everything is Always Fresh, Never Frozen®, butchered to order and sourced directly from small, independent farmers, so the price reflects genuine quality and provenance from the outset.

We do, however, run Monthly Specials with 15% off selected cuts. These are carefully chosen each month to help maintain whole-carcass balance, allowing us to use every part of the animal well whilst offering customers excellent value. Our Specials are available to all customers.

You can also join our Rewards Programme, where you earn points on every order which can be redeemed against future purchases.

If you sign up to our email newsletter, you’ll be the first to hear about seasonal specials, limited-run collaborations and more.

All Swaledale produce is Always Fresh, Never Frozen®. It is expertly butchered to order, vacuum-packed, and shipped in recyclable packaging, arriving safely insulated and ready to enjoy.

Most fresh meat products have a minimum shelf life of 6 days from the date of delivery. Chicken typically has a shelf life of 4 days, whilst our cured products have a minimum shelf life of 14 days.

This means you can confidently schedule delivery a few days before you plan to cook, whether for a weekend roast or a special occasion.

If needed, the meat can also be frozen after delivery and enjoyed at a later date.

The most likely reason is that your details have been auto-filled by Shopify’s checkout system, which powers many online stores.

If you have previously used Shop Pay or the Shop app on another Shopify website, your email address, name and delivery details may have been securely saved and then automatically populated when you visit checkout on another Shopify-powered store.

This is designed to make checkout quicker. Swaledale Butchers does not receive or store your personal information unless you go on to place an order.

Another possibility is that your browser has filled the fields using details saved on your device.

If you would prefer not to use the saved information, you can simply amend the fields at checkout or continue without using accelerated checkout options.

No. Our E-Gift Cards are digital products sent instantly by email, so they must be purchased as a separate transaction. They cannot be added to a basket containing fresh meat.

Discount codes and rewards coupons reduce the price of the products in your basket. E-Gift Cards are a form of payment, used at the final stage of checkout to pay your balance.

Yes. Our minimum order value of £80 is calculated on the final balance after any rewards coupons or discount codes have been applied. If a code reduces your total below £80, you will need to add more items to your basket to proceed with the purchase.

Yes. E-Gift Cards are applied to the final checkout total, including the cost of your order and any delivery charges.

Our £80 minimum order value still applies, and the £3 Morning Delivery with DPD charge can be paid using an E-Gift Card.

For example, if you place an £80 order, your total will be £83 including delivery. A £100 E-Gift Card would cover the full amount, leaving £17 on the card for future use.

If your order total did not reduce as expected after applying a rewards coupon or discount code, please contact us and we will look into it. Please also note that only one rewards voucher can be redeemed per order.

No. Discount codes and rewards coupons can only be used when purchasing meat. They cannot be applied to the purchase of a E-Gift Card.

You can only use one rewards coupon or discount code per order. However, you can use that single coupon or code alongside a E-Gift Card, as the E-Gift Card is used as your method of payment.

No. Swaledale Butchers operates as an online and wholesale business only. We do not have a physical shop, retail counter or collection service. Our butchery is a working production site, and all orders are placed online and delivered directly to customers’ homes nationwide.

E-Gift Cards are digital and delivered by email, so they do not involve shipping. Because they cannot be purchased in the same basket as meat, their value cannot be used to help a meat order reach the £80 minimum order value.

No. Once an order has been paid for using a credit or debit card, we cannot retroactively apply a E-Gift Card or refund the payment to switch the balance. Your E-Gift Card remains valid and can be redeemed against a future order at any time.

We’ve listened to customer feedback and have invested in improving our delivery service.

Because our meat is Always Fresh, Never Frozen®, the delivery journey matters. Moving to Morning Delivery with DPD is the highest level of delivery service we can offer, helping your order arrive earlier in the day with a more consistent delivery experience. It also reduces the amount of time fresh orders spend travelling through the carrier network during warmer daytime conditions.

A typical Swaledale order costs us around £10 in packaging and timed delivery alone, before the cost of packing the order itself. This includes our recyclable box, insulated wool liners, cooling packs and DPD morning delivery.

We continue to subsidise the majority of this cost. The £3 delivery charge is a contribution towards the improved service whilst keeping delivery simple and consistent for all customers.

Our £80 minimum order value remains unchanged.

Yes. Swaledale orders are delivered using Morning Delivery with DPD, helping your Always Fresh, Never Frozen® meat arrive earlier in the day with a more consistent delivery experience.

For most mainland UK postcodes, this is a morning delivery service. Some Scottish postcodes receive delivery by 1pm due to DPD network coverage.

Delivering earlier in the day also helps reduce the time your fresh order spends travelling through the carrier network during warmer daytime conditions.

A £3 Morning Delivery with DPD charge applies to all orders.

Our £80 minimum order value remains unchanged.

Our minimum order value is £80. A £3 delivery charge applies to all orders, including orders where a rewards coupon or discount code has been used.

Orders cannot be placed below the minimum order value after discounts have been applied.

Yes, our minimum order value is £80. A £3 Morning Delivery with DPD charge applies to all orders.

No. A £3 Morning Delivery with DPD charge applies to all orders.

Our £80 minimum order value remains unchanged.

Yes, you'll be prompted to select your delivery date when you check out. Typically this can be up to 60-days from today, excluding Sundays, Mondays and public holidays etc.

A £3 Morning Delivery with DPD charge applies to all orders.

Our timed morning delivery service helps your Always Fresh, Never Frozen® meat arrive earlier in the day.

Our cut-off time for next day morning delivery is 9am. Orders placed by 9am on an available dispatch day can be prepared and dispatched for next day delivery with DPD’s timed morning service, subject to delivery availability.

Orders placed after 9am on Saturday will be dispatched on Monday for Tuesday delivery, as we do not dispatch orders on Sundays.

Please note that delivery availability can be limited during peak periods, particularly around Thursday, Friday and Saturday deliveries, bank holidays, Easter and Christmas, so we recommend ordering as early as possible.

We offer Morning Delivery with DPD across mainland UK postcodes where the service is available. Orders placed before 9am are prepared and dispatched for next day delivery. Some remote areas and extended transit postcodes are excluded.

We deliver Tuesday to Saturday using our Morning Delivery with DPD service.

Please note that deliveries are not available on Sundays or Mondays.

Our trusted delivery partner is DPD.

When sending fresh meat, the delivery journey matters. DPD’s experience with time-sensitive deliveries allows us to offer Morning Delivery with DPD, helping your Always Fresh, Never Frozen® order arrive earlier in the day, safely packed and ready to enjoy.

Yes, we recommend using the DPD app to track and receive real-time updates on your delivery. The app is available on the App Store for iPhone and iPad, or you can download it from the Google Play Store for Android devices.

No. Although the DPD app may display delivery change options, these are not available for our orders once dispatched. As we send chilled perishable goods, delivery dates cannot be changed in transit.

We appreciate this is frustrating. The app is designed around DPD’s wider parcel network and does not clearly separate standard parcels from perishable consignments. To ensure your order arrives within the intended delivery window and in the condition it should, delivery date changes are not possible once the parcel has entered the network.

Unfortunately not. Because we send chilled perishable goods, delivery dates cannot be changed once an order has been dispatched.

If you choose to change the delivery date via the DPD app, we cannot be held responsible for the condition of the goods upon arrival. As our products are perishable, altering the delivery schedule may affect their freshness and quality, and could also impact our ability to deliver them within a safe timescale. Once the delivery date is changed, we are no longer liable for the condition of the items.

Please note that the way deliveries are made has changed, and DPD drivers no longer have to knock or hand the parcel to you in person. If they don't, you should receive an electronic notification (text or email) once the delivery has been made, so please look out for this and be on hand to take custody of your delivery.

If you live somewhere with a communal entrance, please be aware that your parcel may be left in a foyer or post room where other residents have access to it, so it is important to be on hand to collect your delivery promptly.

In the rare event that your delivery is delayed, please be reassured that our insulated packaging is designed to keep produce in good condition throughout day two after it leaves Swaledale HQ.

If, once your order arrives, you have any concerns about the condition of the meat, please contact us straight away. We value long-term relationships with our customers and will always review the matter carefully, but we are only able to offer a refund or replacement where the quality of the meat has genuinely been compromised by the delay.

Please email hello@swaledale.co.uk, quoting your order number and outlining the issue as soon as possible.

If any items are damaged or compromised during transit, we will replace the affected item(s) free of charge or offer a refund where appropriate.

Please email us at hello@swaledale.co.uk as soon as possible with your order number, details of the issue, and clear photographs showing:

• the outer box
• the internal packaging
• the affected product(s)
• the product labels attached to the affected product(s), with the use-by dates and batch details clearly visible

Please keep the affected items and packaging until we have reviewed the issue, as we may need them for investigation with our team or courier, and collection may be required.

Very occasionally, a vacuum seal may loosen in transit. If the product arrives properly chilled and is otherwise in good condition, remove it from the packaging, cover it securely, refrigerate it at 5°C or below, and use within 48 hours or freeze. Do not rely on the original use-by date once the vacuum seal has been compromised.

If the parcel is damaged, the product is not properly chilled, or you have any other concerns about its condition, please contact us immediately.

If you receive an incorrect item, please email us at hello@swaledale.co.uk with your order number. We will send you the correct item free of charge as soon as possible, or alternatively, we can offer a refund. You will not be charged for the incorrect item.

We do not deliver to the following locations:

Channel Islands, Isles of Scilly, Isle of Man, Northern Ireland, Republic of Ireland or outside of the UK.

We also do not deliver to Scottish Highlands, Islands and remote postcode areas:

AB31–AB56, FK17–FK21, HS1–HS9, IV1–IV63, KA27–KA28, KW1–KW17, PA20–PA78, PH19–PH50 and ZE1–ZE3.

We deliver to the following Scottish postcode areas on an overnight basis:

AB10–AB30, DD1–DD11, DG1–DG9, EH1–EH55, FK1–FK16, G1–G90, KA1–KA26, KA29–KA30, KY1–KY16, KY99, ML1–ML12, PA1–PA19, PH1–PH18 and TD1–TD16.

To protect quality and reliability. These areas are not consistently served on an overnight service, and deliveries can sometimes be handled by partner networks outside of our direct control, which increases the risk of delays.

As all Swaledale meat is Always Fresh, Never Frozen®, we only deliver to postcodes where we can confidently offer an overnight service so your order arrives on time and in perfect condition. Rising courier costs for remote areas have also made it increasingly difficult to deliver to these locations in a way that is both reliable and sustainable.

This change was introduced in mid-February 2026. We’re sorry for any inconvenience caused, and we really appreciate your understanding.

Offal, particularly liver and heart, naturally has a stronger aroma and darker appearance than standard muscle cuts, especially when freshly vacuum packed. This alone is not an indication of a fault.

A noticeable aroma on first opening is normal with vacuum-packed chicken and should dissipate within a few minutes once exposed to air. This is caused by the absence of oxygen in the pack and is not, in itself, a sign of a problem.

If you take delivery of a package from us and the (part) contents have been damaged in transit, we will replace the damaged item(s) free of charge or offer a refund.

If we have sent you an incorrect item, please email hello@swaledale.co.uk referencing your order number and we will either send you the correct item, free of charge, as soon as possible or alternatively we will refund the item. We will not charge you for the incorrect item.

No, we do not accept returns due to the perishable nature of our goods. However, your statutory rights are not affected. If you encounter an issue with your order, please email us at hello@swaledale.co.uk with your order number as soon as possible.

Yes, we use double-walled cardboard boxes with Sealed Air® Brand TempGuard™ – recyclable packaging designed for shipping temperature-sensitive goods like meat. The thermal insulation is made from heavy-duty kraft paper with uniform inner padding, offering excellent insulating properties.

Offering this service would not only be unhygienic but we calculated the carbon footprint of returning used packaging to be higher than if you recycled it. Despite the current trends in this sector, it seemed performative of us to simply gloss over this fact.

Yes. All Swaledale sausages are gluten-free and made without wheat or rusk.

Our sausages are prepared fresh in small batches using the same premium whole muscle cuts we supply to our restaurant chefs. Pork shoulder and belly are typically used for the ideal balance of lean meat and fat, whilst carefully measured salt, spices and seasonings enhance the natural flavour of the meat.

In some recipes we use a small amount of rice flour, which helps with texture and fat retention while remaining naturally gluten-free. This allows us to produce sausages with excellent flavour, structure and succulence without the need for wheat-based fillers commonly found in conventional sausages.

All Swaledale sausages are Always Fresh, Never Frozen®, handmade in small batches and freshly prepared each day by our butchers. They are vacuum packed and shipped in recyclable packaging, arriving safely insulated and ready to enjoy.

As our products are prepared in a working butchery where a wide range of ingredients are handled, we cannot guarantee a completely gluten-free environment. If you have coeliac disease or a severe allergy, please contact us before ordering and we will be happy to advise.

Yes. Our bacon and traditionally cured products are naturally gluten-free.

At Swaledale we produce heritage breed bacon using traditional dry-curing methods that have been practiced in Britain for centuries. Our bacon is made simply from outdoor-reared pork, typically cured with coarse sea salt and unrefined brown sugar, without wheat or gluten-containing ingredients.

We use the same whole-muscle cuts we supply fresh to our restaurant chefs, sourced from heritage breeds such as Tamworth and Middle White pigs. Reared outdoors and allowed to mature at their natural pace, these pigs produce beautifully marbled pork that is perfectly suited to traditional dry-curing.

As our products are prepared in a working butchery where a wide range of ingredients are handled, we cannot guarantee a completely gluten-free environment. If you have coeliac disease or a severe allergy, please contact us before ordering and we will be happy to advise.

Once you generate a voucher (for example £5 or £10 off), it becomes a standalone discount code. You won’t see it again in your rewards panel, even if you haven’t used it yet. The voucher is still active - it just needs to be entered manually at checkout. If you misplace it, contact us and we’ll resend it.

Yes. The code doesn’t disappear.

You can:

• Check your email inbox (if you received an automatic email with the code)
• Or ask us and we will resend it
• Or we can delete the unused code and return the points to your account so you can generate a new one

The rewards panel only shows:

Your current points balance

• The rewards still available to redeem
• Previously generated vouchers are stored separately and don’t reappear in your panel. (They do remain active.)

If you need yours reissued, just ask.

No. One voucher can be applied per order - this is how our rewards system operates. It keeps things simple, prevents overlapping discounts, and ensures the programme remains sustainable for our small business.

When you click “Redeem,” the system creates a discount code and removes the points immediately.
If the code wasn’t added at checkout:

• The voucher is still active
• It hasn’t been used
• You just need the code

Contact us and we’ll resend the unused voucher or return the points if you prefer.

Yes. Our £80 minimum order value applies after any rewards coupon or discount code has been applied.

A £3 Morning Delivery with DPD charge applies to all orders. If applying a rewards coupon or discount code reduces your final order total below £80, you will need to add more items to your basket before completing your order.

Because that’s how we run our rewards programme - one voucher per order. It keeps the system fair, consistent, and viable for us as an independent butchery.

Only people who have never ordered from us and don’t already have a Shopify account can be referred. If you see a message saying their email is already registered, that means they’re an existing customer and aren’t eligible for referral rewards.

Our referral programme is designed for completely new customers, and eligibility is based on whether someone already has a Shopify account on our store, not whether they have placed an order.

So if you created an account in the past (even if you have never checked out), the system recognises you as an existing customer. This is why you may see a message such as: “This email already has a Shopify account on this store.”

You are still very welcome to use the shop as normal, but the referral reward will not apply because the system only allows referrals for customers who have never created an account and never ordered.

If you are unsure whether an email is already registered, feel free to ask us and we can check for you.

We work only with FSA-approved plants where trained officials and on-site veterinarians oversee animal welfare, hygiene and documentation. All animals destined for Swaledale are processed using high-welfare stunning methods that ensure an immediate loss of consciousness. Full ear-tag traceability follows each animal from farm to butchery.

We are not formally certified organic. Many of our farming partners produce small numbers of livestock each year: sometimes as few as 20 cattle, and the cost of formal certification is not practical for farms of this scale.

However, their methods closely reflect organic and regenerative principles:

• Natural Diet: Livestock are raised on permanent pasture in the Yorkshire Dales. Their diets are based on fresh grass and high-quality hay, not cereals or concentrates.
• Minimal Intervention: Antibiotics are virtually never required. None have been used in the last three years, except in rare, life-saving scenarios.
• Low Input: The use of fertilisers or herbicides is minimal to non-existent.
• Biodiversity: These pasture-based systems actively support insects, birds, and rare wildflower species.

These traditional, low-input approaches result in exceptionally healthy livestock, a landscape rich in biodiversity, and meat with the depth of flavour associated with slow-grown, pasture-based farming.

The way our animals are reared and fed varies by species and by farm. What connects them is an emphasis on traditional husbandry, appropriate nutrition and farming systems that prioritise animal health, welfare and the quality of the finished meat.

Cattle and sheep spend the majority of their lives on pasture, grazing permanent grassland and eating conserved forage such as hay when grazing is limited. Depending on the farm, season and condition of the animal, cattle may also receive a small amount of concentrate feed during the final four to six weeks before slaughter to help achieve the appropriate fat cover and finish.

Pigs have different nutritional requirements and are not grass-fed. Most of the pigs supplying Swaledale are born and raised indoors through weaning before being reared outdoors. They receive a balanced diet appropriate to their growth and development, while outdoor rearing gives them the opportunity to forage and express natural behaviours.

Chickens also require a nutritionally complete diet rather than pasture alone. Our free-range chickens are slow-grown and have access to the outdoors, where they can forage naturally alongside their formulated feed.

Venison comes from free-roaming red and fallow deer on the Harewood Estate in West Yorkshire. The deer range across around 4,000 acres of parkland and woodland, naturally foraging throughout the year on grasses, herbs and wildflowers, with seasonal fruit, nuts and acorns also forming part of their diet. A small amount of supplementary feed is provided where needed to help maintain good condition. They are managed through traditional deer management and conservation grazing, with minimal human intervention. Red deer tend to feature at the beginning of the season, followed by fallow deer as the season progresses.

We work with a network of independent farms and producers rather than imposing one identical system across every species. Our focus is on appropriate husbandry, good nutrition, high welfare and farming practices suited to the animal and the landscape.

Many of the farms we work with use traditional, pasture-based systems that naturally align with regenerative principles, even if they do not label them that way.

In the uplands this typically involves:

• grazing hardy native breeds on permanent pasture
• improving soil health through natural nutrient cycling
• encouraging biodiversity in species-rich grassland
• managing land with minimal external inputs
• supporting habitats where insects, birds and mammals can thrive

These practices have been part of upland farming for generations and remain central to producing healthy animals and flavour-rich meat.

Antibiotics are used very rarely and only when necessary to treat illness, under veterinary supervision. They are never used as growth promoters.

Vaccines may be used where appropriate and only with the welfare of the animals in mind, under veterinary guidance. Treatment decisions are based on the needs of the herd or flock and the vet’s assessment, rather than being used routinely as a matter of course.

Our farmers rear livestock extensively outdoors in the Yorkshire Dales, following traditional and increasingly regenerative farming practices that support healthy soil, biodiversity and resilient animals. Health and welfare are closely monitored, and any treatment decisions are made by the farmer and vet with the welfare of the animal as the priority

We believe responsible farming means using medicine only when genuinely needed, whilst maintaining the highest standards of animal welfare.

No. Swaledale does not use artificial insemination for its cattle. We use a natural breeding system, with stock bulls put to the cows. These include Swaledale-owned Belted Galloway, Dexter and Lowline bulls used across the farms we work with.

All Swaledale beef is heritage breed and raised on independent farms and smallholdings dotted around the wildly beautiful Yorkshire Dales. We partner with around 30 family-run farms and smallholdings that share our standards on welfare, provenance, native livestock, regenerative farming and environmentally conscious land management.

Our chickens are free range and slow-grown to 81 days (full maturity) and are processed at FSA-approved facilities with full veterinary oversight and strict welfare controls in place.

Birds are handled by trained professionals to minimise stress during catching and transport. They are then rendered unconscious using approved stunning methods before any further processing, in line with UK welfare legislation (Welfare of Animals at the Time of Killing Regulations 2015).

No religious (halal or kosher) processing methods are used.

Processing takes place at approved facilities rather than on farm, as this provides the highest standards of hygiene, monitoring, traceability and animal welfare. An Official Veterinarian is present to oversee welfare and compliance throughout.

Yes. The chickens we supply are reared using both male and female birds, so in essence this is a no-cull system rather than one where male chicks are routinely culled.

Our pigs are rendered unconscious using electrical stunning, which causes an instant loss of awareness. Once unconscious, they are bled out while fully insensible, following UK high-welfare guidelines and under the supervision of FSA officials. We choose this method specifically because it avoids the welfare concerns associated with CO₂ gas stunning, which is now the dominant process in UK pig production.

No. Swaledale Butchers does not use CO₂ gas stunning for pigs. Around 90% of UK pork comes from pigs stunned with high-concentration CO₂ gas, but the abattoirs we work with use electrical stunning instead. This method induces an immediate loss of consciousness and is widely regarded as a far more humane approach than CO₂, which can cause distress before the animal becomes insensible.

Our wild venison is taken in the field by trained stalkers following best-practice guidelines to ensure a calm, low-stress end for the animal. Carcasses are then delivered to an FSA-approved game handling establishment where they are inspected, stamped and processed before entering the food chain.

No. Swaledale Butchers does not supply halal or kosher meat.

All animals destined for us are processed using a non-recoverable captive-bolt stun, the standard high-welfare method used in the UK. No religious rites or recoverable stuns are used.

No. Lamb destined for Swaledale is processed using a non-recoverable captive-bolt stun.

This ensures an immediate loss of consciousness and is the high-welfare standard used for non-religious processing in the UK. No recoverable stuns, non-stun methods or religious rites are used.

We previously supplied a small number of wholesale customers who operated within the halal market, which is why our name appeared on a certificate issued for their business.

Animals prepared for Swaledale have always been processed using a non-recoverable captive-bolt stun.

This method is not compatible with recoverable stun, non-stun methods or religious rites, and the method used for livestock destined for Swaledale has never changed.

No. Every animal in the UK carries ear tags that track it through the entire chain. Combined with veterinary oversight and FSA documentation at every stage, this ensures complete traceability and prevents mixing.

We cannot speak for other businesses or their communication choices. At Swaledale, we prioritise clarity and transparency so customers can make informed decisions about welfare and sourcing.

There is a great deal of misinformation online, including outdated documents and assumptions repeated in online groups. We encourage customers to come directly to us for accurate information. We are committed to being transparent about our welfare standards and processing methods.

A former wholesale customer operating within the halal market listed our name on documentation for their business, which led to an old certificate circulating online. This does not relate to the method used for livestock destined for Swaledale, which has always been processed using a non-recoverable captive-bolt stun.

Swaledale Butchers is registered as an approved food establishment with the Food Standards Agency (FSA), rather than with a local council authority. This means we operate under a higher and more stringent regulatory framework than standard local authority food hygiene ratings.

As an FSA-approved cutting plant, we are subject to:

• Routine inspections by Official Veterinarians
• Continuous compliance with national food safety legislation
• Full traceability and hygiene controls across all operations

Our approved establishment (cutting plant) number is GB 2544.

Because of this approval status, we do not appear in local council food hygiene rating schemes. If you would like any further detail about our inspections or standards, we’re always happy to help.