When do you deliver?
We deliver 5 days a week: Tuesday to Saturday
Who ships your orders?
How much is shipping?
- FREE for orders >£50
- £9.00 for orders <£50
Is there a cut-off time?
- Orders placed by 9am Monday to Friday will ship the same day for delivery the next day.
- Orders placed over a weekend or bank holiday will ship the next working day.
Can I choose a delivery day/date?
Absolutely, please select whichever day/date you'd like at the cart page.
Can I track my order?
Yes, DPD lets you track your order throughout its journey - please follow the instructions on the SMS and/or email you'll receive when your order ships.
Do you use recyclable packaging?
Yes! A double-walled cardboard box with Sealed Air® Brand TempGuard™ - recyclable packaging developed for shipping 🥩 temperature-sensitive goods. The product’s thermal insulation is constructed from heavy-duty kraft paper containing a uniform inner padding, which provides superior insulating properties.
Where do you ship?
We ship to the mainland UK and postcodes where DPD delivers next day!
Covid-19 and DPD
- DPD are instructed to leave the parcel at your door or in the immediate vicinity as per your delivery instructions. Please provide your mobile number and/or email address at the checkout and you will be notified of a one-hour delivery window by SMS or email.
- Please be aware that packages cannot be collected from a DPD collection point or shop as temperature-sensitive goods need to be delivered to customers as quickly as possible.
- Your 🥩 will arrive nice and fresh and we recommend storing in your fridge or freezer as soon as possible.
- All orders are subject to stock availability and customers should note that in adverse weather conditions, deliveries may be delayed.
- In the rare event there is any problem with your delivery, we will do everything we can to make it right - we value and seek long-term relationships with our customers.
We do not ship to the following postcodes:
- Scottish Highlands – AB35-38, AB52-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
- Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
- Northern Ireland – all postcodes
Do you ship to the Channel Islands?
No, we do not ship to the Channel Islands.
Do you ship outside the UK?
No, we do not ship outside the UK.
Do you offer a collection service?
No, we do not.